Question 1

How do I know if I have a hidden water leak?

Accepted Answer

Not all leaks are immediately visible so you should look for the signs. Signs of a hidden water leak can include damp patches, mould, unexplained increases in water bills, reduced water pressure, musty smells or sounds of running water when appliances and taps are turned off.
If you suspect a leak but cannot find the source, professional leak detection can help identify the problem before further damage occurs.

Question 2

Will leak detection damage my property?

Accepted Answer

Track A Leak uses specialist non-invasive detection methods to locate leaks without unnecessary disruption wherever possible.
Instead of opening walls, floors or other areas to search for a problem, our approach focuses on accurately identifying the source first.
This helps reduce unnecessary damage and allows repairs to be planned in the correct location.

Question 3

Can you find a water leak behind walls or under floors?

Accepted Answer

Leaks hidden within walls, ceilings, floors and concealed pipework can be extremely difficult to locate without specialist equipment.
Using professional leak detection methods, Track A Leak can investigate hidden areas and help identify the source of the leak so the correct repairs can be carried out.

Question 4

Can you locate underground water leaks?

Accepted Answer

Underground leaks can be challenging to detect as they may occur beneath gardens, driveways or external areas.
Water can travel away from the damaged pipe, making the visible signs appear away from the actual source.
Track A Leak uses specialist detection techniques to help trace underground water leaks and identify the affected area before excavation or repairs begin.

Question 5

Can you provide reports for insurance claims?

Accepted Answer

Detailed leak detection reports can be provided where required to explain the findings of an investigation.
These reports can help homeowners, businesses and insurers understand the location and cause of the leak when planning repair work or assessing water damage.

Question 6

How long does a leak detection survey take?

Accepted Answer

The time required depends on the type of leak, where it is located and how complex the investigation is.
Some issues can be identified quickly, while concealed pipework or underground leaks may require a more detailed assessment.
Track A Leak will assess the situation and explain the process before carrying out any detection work.

Question 7

Do you provide emergency leak detection?

Accepted Answer

When a leak is causing active water damage, identifying the source quickly is important.
Track A Leak provides emergency leak detection to help locate urgent water leaks and provide clear information on the next steps required.
Early detection can help limit disruption and prevent further damage to your property.

Question 8

Do you provide commercial leak detection?

Accepted Answer

Track A Leak works with homeowners, businesses, landlords, property professionals and contractors to locate hidden water leaks.
Commercial leak detection helps identify issues within business premises and other properties where reducing disruption and preventing further damage is important.

Question 9

What areas do you cover for leak detection?

Accepted Answer

Track A Leak provides specialist water leak detection services across Newport, Cardiff, Hereford and surrounding areas throughout South Wales.

Contact Track A Leak Today